FAQ
Contact us and we will supply you a machine for free (all costs are incorporated into the sell price of the product).
Yes. For a slightly increased sell price you can earn a percentage of the sales for your social club etc.
We install machines in your workplace for free.
We keep them serviced, filled, and insured at our cost.
Our revenue stream comes from the sale of snacks and drinks.
Yes, we have an extensive range to choose from.
We can also guide you to the most popular products across Australia, and those suitable for particular sites (for example, clubs vs offices).
Please contact one of our vending specialists to discuss your specific needs.
Our drink machines generally include water and juice, and our snack machines include
low fat and low calorie options. Contact our sales rep if you have special nutritional requirements.
Depending on the size of the site, this may be one or two times a week.
Of course it is our best interest to keep the machines working and full of delicious snacks and drinks to purchase.
A hotline number is posted on each machine, and most of our service calls are answered within two hours.
For small issues, you may choose to leave a post-it note on the machine and you will be reimbursed when the machine is next serviced.
If the machine is damaged, it is our responsibility to repair or replace it.
We reserve the right not to place machines in hazardous areas.
Yes, although this is also our core business, so we prefer coffee machines to be alongside one of our regular snack and drink machines.
Custom Vending has Public and Products liability cover of $20,000,000 and privately insures all of its machines for workers compensation, fire, damage and theft, whilst on your property.
